Arbitration can be very different from a traditional lawsuit in a court, and knowledge about the arbitration process can be important in achieving good results, especially in crop insurance disputes.
Federal crop insurance policies require the parties to use the rules of the American Arbitration Association (AAA), an organization that administers and manages arbitration cases (see a copy of their rules on their website, www.adr.org/sp.asp?id=22440). However, the parties do not have to hire AAA to manage their arbitration case (see RMA Final Agency Determination FAD-007).
Any arbitration organization, or independent arbitrator, who agrees to use AAA’s rules can handle a crop insurance arbitration. This is an important consideration, since one aspect of the arbitration process is that some arbitration organizations, including AAA, charge relatively hefty filing fees to the party who initiates the arbitration. So, for example, hiring an independent arbitrator (which would require the agreement of both parties) could completely eliminate filing fees.
Once a basic arbitration demand (typically a short form listing the parties’ contact information, the amount in dispute, and a brief summary of the disputed issue) is filed, AAA will provide the parties with a list of potential arbitrators. If the parties do not agree on an arbitrator from that list, each party ranks the arbitrator candidates (crossing off any arbitrator from the list whom it absolutely refuses to use) and separately submits their ranked list to AAA. AAA chooses an arbitrator based upon the parties’ rankings.
After an arbitrator is appointed, the arbitrator can conduct a preliminary conference with the parties, to discuss (and if necessary, make rulings upon) procedural issues, such as what discovery the parties will conduct and when, what documents or motions the parties can or must submit before the arbitration hearing, and when and how the arbitration hearing will be conducted.
An important consideration in deciding which procedural matters to try to work out directly with the other party, and which to have the arbitrator decide (and an important consideration throughout the arbitration process, really) is that the arbitrator usually charges an hourly rate for all time spent on the case. So before you have the arbitrator spend 50 hours deciding every little aspect of the case, it is important to think about how much that is going to cost (50 hours times an hourly rate of $100 to $600 or more).
Unlike a lawsuit in court, where there are very precise procedural rules governing motions and discovery, there are no procedural rules in the arbitration process, except whatever rules the parties agree upon, or whatever rules the arbitrator decides will apply to your individual case.
The arbitration hearing is the equivalent of a trial. The parties will present their evidence and witness testimony to the arbitrator, who acts as judge and jury. Few rules exist in arbitration as to what evidence is admissible and as to how parties can present evidence and testimony (which, again, is very different from a court, which has very strict evidence rules). If possible, the arbitration parties should agree on evidentiary matters before the arbitration hearing, or have the arbitrator decide what rules will apply.
Federal crop insurance policies state that if there is any question of what a particular policy term means, or how it should apply, the arbitrator should not decide that issue (see 2011 MPCI Basic Provisions, Section 20(a)(1)). In a traditional lawsuit (not involving a federal crop insurance dispute), a judge would decide such legal issues, and some arbitrators have decided such legal issues in crop insurance arbitrations, despite the policy provisions.
After the arbitration hearing ends, the arbitrator will take some time to make a decision (often 30 days or less), which can be as simple as a “yes” or “no,” or which can be a detailed, written determination. Typically, the parties can choose how detailed of a decision they want from the arbitrator (remember that the arbitrator will probably charge an hourly rate for the time it takes to write out the determination). However, the federal crop insurance policies require the parties to ask for a detailed determination describing the issues in dispute, the factual findings, and the determinations and the amount and basis for any award (see 2011 MPCI Basic Provisions, Section 20(a)(2)).
The arbitrator’s decision often ends the dispute, although the federal crop insurance policies seem to provide either party the right to a judicial review of that decision. However, in the five years that the federal policies have provided that apparent right, there has been no good explanation of how extensive that review must be. It is possible that the only right of review is the one that the Federal Arbitration Act (9 U.S.C. §1, et seq.) provides, which is a very limited review, and which is available only in certain circumstances (see 9 U.S.C. §§10-11).